Collection Laws and Regulations News

Collections & Recovery

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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No, the Facebook Win Does Not Mean TCPA Litigation is Over

5 April 2021

Post-Facebook TCPA Update– Here’s Everything You Need to Know About The Last 24 Hours in TCPAWorld

5 April 2021

Executive Q&A: Stephanie Eidelman Talks With Todd Meeks of Neustar

30 March 2021

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Regulation F FAQ: Disputes

24 March 2021

Consumer Relations Consortium Submits Comments to California DFPI Regarding Debt Collection Rules

10 March 2021

CFPB Debt Collection Rule Alert: 11 Whopping Misstatements You Need to Know About

9 March 2021

Framing the Discussion of the Role of Consumer Financial Services

22 February 2021

Is This the End of Credit Reporting for Debt Collectors?

18 February 2021

Calling Balls and Strike on the Debt Collection Rule

8 February 2021

CFPB Acting Director Asks Markets Group to Look into Pausing Debt Collection Rule

5 February 2021

“You Hurt My Feelings!” An Examination of Emotional Distress Damages under the FDCPA

2 February 2021

Who Regulates The Regulators? Ed Perlmutter – A New ARM Influencer

1 February 2021

California’s Version of the CFPB Is Investigating a Dozen Debt Collectors —And This is Just the Start

1 February 2021

Limited Content Messages And Your Company’s Name

27 January 2021

Unwritten TCPA Policies Don’t Cut It, Court Certifies $100MM TCPA Class Action Regarding Faxes Sent in 2011

26 January 2021

Maryland Regulator Issues Work From Home Guidance for Licensees

25 January 2021

Mass. Releases Webinar on Examination and Legislation Strategy for Debt Collectors

21 January 2021

The Tides are Turning: Recent Trends in FDCPA Standing

13 January 2021

The Battle is Over: ACA International v. Mass. AG COVID-19 Collection Call Ban Lawsuit Dismissed

13 January 2021

Court Denies Summary Judgment to Law Firm Collecting Debt Using LiveVox

12 January 2021