Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2
7 January 2021
CFPB Taskforce Report (Part 1): A Deep Dive Into the 4 Main Debt Collection-Related Topics of Volume 1
6 January 2021
A Review of 2020 FDCPA and TCPA Opinions from the Second Circuit
5 January 2021
California's Mini-CFPB and Expanded Consumer Protection Laws Are Here
5 January 2021
2020 Collections-Related Case Law Year in Review
17 December 2020
The Button is Back – California AG Issues Fourth Set of Proposed Mods to CCPA Regs
17 December 2020
FTC settles first enforcement action targeting “debt parking”
14 December 2020
The CFPB Curtails the Activities of an Unlicensed Debt Collector: Striking a Chord Between State Licensing Compliance and the FDCPA
10 December 2020
10 Things You Need to Know About the Explosive Oral Argument in Facebook’s Big TCPA ATDS Battle
9 December 2020
Realtime, Unfiltered Coverage of The SCOTUS ATDS Argument
8 December 2020
Chairwoman Maxine Waters Urges Biden to Rescind the CFPB's Debt Collection Rule
7 December 2020
The California Privacy Rights Act of 2020 Has Been Enacted
3 December 2020
Washington's Work From Home Rule Set for Final Hearing in January
3 December 2020
It's Go Time! CFPB Officially Launches Its Advisory Opinion Program
1 December 2020
Regulation F—the CFPB's Final Rule on Debt Collection—Is Now Published in the Federal Register
30 November 2020
Ninth Circuit: Contractually Obligating Creditor Clients to Provide Accurate Information is Insufficient on Its Own to Satisfy Bona Fide Error Defense
25 November 2020
Has the Definition of Consumer Changed? Insight from Research Assistant
24 November 2020
9th Cir. Holds Mere Reliance on Contract Provision Not Enough for FDCPA ‘Bona Fide Error’ Defense
19 November 2020
Here We Go Again: Renewed COVID-19 Restrictions for Collection Agencies in Washington
18 November 2020
Breaking Down the 7-in-7 Rule and a Discussion About D/B/As from Compliance Weekly
17 November 2020