Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Southern District of California Says Unanswered Calls are Not a Communication
19 May 2021
CA DFPI Hires Fintech Legal Expert to Lead New Financial Technology and Innovation Office
18 May 2021
House Passes Debt Collection Improvement Act
17 May 2021
Letter Vendor Coalition Develops FAQ's for Hunstein Questions
17 May 2021
The Comprehensive Debt Collection Improvement Act: An Explainer
13 May 2021
Executive Q&A: Oliver CEO Shares How Top Creditors are Shifting the Collections Paradigm to Win in a Dynamic Compliance Environment
11 May 2021
5 Ways to Improve Your Consumer Communication Preference Strategy
5 May 2021
Here's What's Wrong With Hunstein: Here’s the Simple and Obvious Spokeo Error That Led to the SCARIEST FDCPA Case Ever
4 May 2021
Banding Together to File an Amicus Brief in the Wake of The 11th Circuit Court of Appeals Decision
3 May 2021
CA DFPI Announces Members of New Debt Collection Advisory Committee
30 April 2021
CFPB Issues Interim Rule Applicable to FDCPA Debt Collectors Seeking to Evict Tenants For Non-Payment of Rent
29 April 2021
California DFPI Issues Notice of Proposed Rulemaking Regarding Debt Collection Licensing Application and Requirements
26 April 2021
BREAKING: 11th Circuit Holds Transmitting Data to Mail Vendor is Unauthorized Third-Party Disclosure
21 April 2021
CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations
21 April 2021
3rd Cir. Holds No FDCPA Violation When Non-Interest-Bearing Debt Itemized ‘$0.00’ for Interest
21 April 2021
Keystone: A Court in PA Just Quietly Saved TCPAWorld from a Massive Onslaught of New Internal DNC Cases and No One is Talking About it
20 April 2021
Landmark Victory! Debt Collector Did Not Deceive Debtor Who Refused to Give Name
14 April 2021
New Mexico Law Targets Healthcare Collections
12 April 2021
CFPB Proposes to Delay Effective Date of Reg F for 60 Days
8 April 2021
FACEBOOK IS OUT!: The 6 Most Critical Take Aways–and One Most Important Question–Following the Supreme Court’s HUGE TCPA ATDS Ruling
6 April 2021