Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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U.S. Supreme Court Strikes Down Government Debt Exemption of TCPA
6 July 2020
Wash. AG Sues Debt Collector for Time-Barred Debt Issues
30 June 2020
Joint Industry Letter to NYCDCA Seeks Extension, Poses 25 FAQs
25 June 2020
Ninth Circuit Says No to Marks Revisit En Banc
25 June 2020
Legal Language in Collection Letter Not False/Deceptive/Misleading, Says N.D. Ill.
23 June 2020
Seven Things to Know About New York City’s New Debt Collection Rules
23 June 2020
CFPB Launches Advisory Opinion Pilot Program to Provide Clarity Where There is Regulatory Uncertainty
22 June 2020
Wash. Emergency Rule Granted: No Branch Office Licensing Required for Employees Working from Home
22 June 2020
Connecticut Once Again Extends No-Action Policy on Branch Licensing for Debt Collectors Working from Home
22 June 2020
Must-Read for Data Furnishers: CFPB Releases FAQs on CARES Act Credit Reporting Requirements
18 June 2020
What is a “System” for ATDS Purposes? Important New TCPA Decision Takes a Decidedly Narrow Read on a Tricky Issue of (Almost) First Impression
18 June 2020
Taskforce Trouble: NACA and Other Consumer Advocates Sue the CFPB
17 June 2020
DC Cir. Holds FDCPA Plaintiff Lacked Standing Under Spokeo
17 June 2020
Mid-Year Litigation Review
16 June 2020
Plaintiff’s Prerecorded Message Allegations Adequately Assert ATDS Violation Against Debt Collector
15 June 2020
Amidst Pandemic, NYCDCA Adopts Debt Collection Rules Regarding Language Access
11 June 2020
7th Cir. Says Plaintiff Failed to Meet Burden of Proof in "May Be Reported" Collection Letter Language Case
10 June 2020
TCPA Personal Liability Rule Narrowed? Seventh Circuit Holds Mere Knowledge of Illegal Conduct is not Enough to Hold an Officer Personally Liable for TCPA Violation
9 June 2020
Nevada Allows Collection Agencies to Re-Open
8 June 2020
California AG Issues Final Text of California Consumer Privacy Act Regulations
8 June 2020