Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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9th Cir. Holds "Called Party" is Current Subscriber, Rejects "Intended Recipient" Approach
4 June 2020
In Email, Linked Pages are Considered Part of the "Whole" Message When Evaluating the FDCPA, According to New Mexico Court
3 June 2020
Nevada Extends Collection Moratorium Until June 30
1 June 2020
Legal Action Letter Language Not Considered a False Threat of Litigation
28 May 2020
Court Transfers Carpet Bagging TCPA Class for Improper Attempt to Bend Venue Rules to Take Advantage of 9th Circuit Case Law
28 May 2020
Idaho Extends Temporary Guidance Relaxing Branch Licensing for Work From Home Licensee Employees
26 May 2020
Court Rejects TCPA Claim Where Plaintiff’s Counsel Knowingly Sent Revocation Letter to Improper Address
26 May 2020
The Tide is Changing: E.D.N.Y. Sanctions Plaintiff's Counsel under FDCPA, Awards ~$37k in Fees/Costs to Debt Collector
21 May 2020
Connecticut Extends its No-Action Position Regarding Licensure of Home Branch Offices During COVID
21 May 2020
Greene v. TrueAccord Further Refines Email Best Practices
20 May 2020
The Purpose-Driven Pull: The Northern District of Illinois Reaffirms Debt Collection As A Permissible Purpose Under The FCRA
19 May 2020
CFPB Extends SNPRM Comment Period Again Due to COVID
19 May 2020
Minnesota Extends Work-From Home Guidance for Collectors
18 May 2020
Maryland Issues Guidance for Collection Agencies Closing Temporarily or Permanently
18 May 2020
Big FCRA Changes Ahead? HEROES Act Would Ban Reporting of Adverse Information During National Emergencies—But Is This Workable?
18 May 2020
House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To
14 May 2020
E.D.N.Y.: No Standing for Consumer to Bring FDCPA Claim Because It Wasn't Properly Disclosed in Bankruptcy Petition
14 May 2020
Debt Collector TCPA Defendant Hit With $267MM Trial Verdict Rejected an $875k Demand at Mediation—is this Insurer Bad Faith?
13 May 2020
Top 10 Things You Need to Know About the Big TCPA Supreme Court Case Oral Arguments
7 May 2020
D. Ariz. Grants Rare Award of Costs to Debt Collector Under FDCPA Provision
7 May 2020