Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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21 May 2020

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Connecticut Extends its No-Action Position Regarding Licensure of Home Branch Offices During COVID

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Greene v. TrueAccord Further Refines Email Best Practices

20 May 2020

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The Purpose-Driven Pull: The Northern District of Illinois Reaffirms Debt Collection As A Permissible Purpose Under The FCRA

19 May 2020

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CFPB Extends SNPRM Comment Period Again Due to COVID

19 May 2020

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Minnesota Extends Work-From Home Guidance for Collectors

18 May 2020

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Maryland Issues Guidance for Collection Agencies Closing Temporarily or Permanently

18 May 2020

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18 May 2020

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House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To

14 May 2020

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E.D.N.Y.: No Standing for Consumer to Bring FDCPA Claim Because It Wasn't Properly Disclosed in Bankruptcy Petition

14 May 2020

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13 May 2020

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D. Ariz. Grants Rare Award of Costs to Debt Collector Under FDCPA Provision

7 May 2020