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The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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Do Your New Employees Understand What a Creditor Is?

9 May 2012

FDCPA Lawsuits Slow Down in First Half of April

30 April 2012

FDCPA Lawsuits Gain Steam in Second Half of March

12 April 2012

Acquisition Boosts TCPA-Compliant Cell Calling Solution

11 April 2012

Dial Safely

11 April 2012

FDCPA Lawsuits Up in First Half of March; Pull Even Year-over-Year

30 March 2012

FDCPA Lawsuits Increase in Second Half of February

15 March 2012

FDCPA Lawsuits in 2011 Revised Up Over 12,000

27 February 2012

FDCPA Suits Jump in Second Half of January

16 February 2012

FCC Rule Adoption to Allow Autodialer Calls to Cell Phones for Debt Collection

16 February 2012

PODCAST: Is it Illegal to Record Collection Calls?

14 February 2012

New Radius Cell Manager Strictly Follows TCPA Law

1 February 2012

WebRecon to Transform, Begin Verifying Litigant IDs and Tracking Pre-Litigation Demands

31 January 2012

FDCPA Lawsuits Fall Again in First Half of January

27 January 2012

If Industry Lobbying is Villainous, I'm a Real Scoundrel!

27 January 2012

Consumers Can File TCPA Suits Against Collectors in Federal Court: Supreme Court

19 January 2012

FDCPA Lawsuits Set Another Record in 2011

12 January 2012

FDCPA Lawsuits Flat in First Half of December

28 December 2011

Sponsoring Rep. Kills TCPA Reform Bill

15 December 2011

FDCPA Lawsuits Continue Downward Slide in November

14 December 2011

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