Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Now that the Debt Collection Rule is Final – How are You Changing Your Communication Strategy? And should you? (sponsored)
16 November 2020
Technology: The Key to Consumer Digital Engagement Under the Final Debt Collection Rule
12 November 2020
E.D.N.Y. Judge Warns Frequent-Filer Plaintiffs' Firm: Continue Filing Frivolous Cases Like This and You'll Get Sanctioned
10 November 2020
Four Things That the CFPB's Final Debt Collection Rule Got Right
8 November 2020
The Puzzle Box That is the Validation Notice Provision in the CFPB's New Rules
5 November 2020
The CFPB's Final Debt Collection Rule: Impacts on Creditors
4 November 2020
CFPB Advisory Opinions: Hope for Debt Collectors or a Pipe Dream?
3 November 2020
CFPB Final Debt Collection Rule v. NPRM: What Made the Final Cut?
2 November 2020
CFPB Debt Collection Rule Released: How Did the Cookie Crumble on Hot Industry Topics?
30 October 2020
Court Holds Counterclaim Seeking to Recover Debt in TCPA Suit May Proceed
29 October 2020
Justice Amy Coney Barrett's Narrow Interpretation of the TCPA's ATDS Definition
28 October 2020
A Review of Supreme Court Justice Amy Coney Barrett's Prior FDCPA Court Decisions
27 October 2020
Mass. AG Moves to Dismiss ACA Lawsuit on Collection Call Ban for Mootness
26 October 2020
Debt Collection Should be on Congress' Mind, Congressional Research Service Suggests
26 October 2020
Credit Eco To Go: The Personalization of the Consumer Digital Engagement
21 October 2020
The Trichell Offspring Saga: M.D. Fla. Dismisses FDCPA Suit for Lack of Standing
20 October 2020
CFPB Settles with Encore for $15MM Civil Penalties and $78K Monetary Relief
19 October 2020
Hopefully the End of the Debt Itemization Circus? 7th Cir. and CFPB Side with Debt Collector
15 October 2020
Wave of Federal Lawsuits Slam Furnishers for “Inaccurate” Credit Reporting of Accounts in Bankruptcy
14 October 2020
Wash. State Extends Work from Home Emergency Rule
12 October 2020