Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Fines GreenSky $2.5 Million and Requires Cancellation of $9 Million in Loans
15 July 2021
Consumer Relations Consortium Receives Responses from Nevada Regarding New Medical Collections Law
12 July 2021
Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed
8 July 2021
Nevada Federal Court Won't Weigh in on Medical Collection Law Until Late July
30 June 2021
Multiple Parties File Lawsuit to Stop Nevada Medical Collections Law From Going Into Effect
29 June 2021
Per SCOTUS: “No Concrete Harm, No Standing”
28 June 2021
Debt Collector in Hunstein Tells 11th Circuit that New SCOTUS Opinion Supports Request for Rehearing
28 June 2021
California DFPI Issues Notice of Modifications to Proposed Debt Collection Licensing Act; Allows 17 days to comment
24 June 2021
Facebook Footnote 7 Proves Costly: First Case Holding LiveVox System May be ATDS Under Facebook FN7 is Out—But There’s a Silver Lining
23 June 2021
California Updates: Privacy Protection Agency Holds First Meeting; DFPI issues FAQs regarding State Licensing; and DFPI Commissioner Steps Down
22 June 2021
What Your FCRA Compliance Manual Should Include
21 June 2021
HUGE TCPA WIN!: Court Finds Aspect predictive Dialer Not an ATDS– Explains Away Footnote 7
16 June 2021
Consumer Relations Consortium Submits Comment to California DFPI Regarding Proposed New Rules
10 June 2021
Nevada Enacts New Law Regarding Medical Collections, Effective July 1, 2021
9 June 2021
Two Judges Question whether the 7th Circuit has Gone Too Far in Standing Decisions
3 June 2021
Consumer Relations Consortium Files Amicus Brief in Hunstein
2 June 2021
Throwing Shade?: Latest Court to Cite Hunstein Ends up Quietly Torching its Article III Standing Analysis
2 June 2021
Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win
27 May 2021
Hunstein: Defendant files Petition for Rehearing En Banc
26 May 2021
HUNSTEIN UPDATE: Court in Illinois Cites Hunstein with Approval While Distinguishing It
25 May 2021