Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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7th Cir. Holds Collecting ‘Fees on Fees’ Did Not Violate the FDCPA

29 September 2021

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DFPI Sanctions Debt Collector in First Action Under the California Consumer Financial Protection Law

27 September 2021

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Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021

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7th Cir. Holds FDCPA ‘Debt Validation Notice’ and ‘Caller Identification’ Issues Not Enough for Standing

14 September 2021

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D.C. Emergency and Temporary Legislation Limiting Collection Activities to Take Effect September 23, 2021

8 September 2021

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10th Circuit Says Single Phone Call is Sufficient for Standing, Blasts Defense Counsel for Presenting Bona Fide Error Defense Without Procedures.

26 August 2021

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6th Cir. Holds Mere Confusion Does Not Impart Article III Standing, Reverses FDCPA Ruling in Favor of Defendant

25 August 2021

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CA DFPI Issues Draft Rules to Implement CCFPL Provisions on Complaint Handling, UDAAP Definition for Commercial Transactions

24 August 2021

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140 Days Later: Here Are Five Things To Know (Right Now) About How Courts Are Handling ATDS Cases Post Facebook

23 August 2021

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Does Your Collection Agency Name Violate Regulation F? [Podcast]

19 August 2021

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Utah District Court Finds Petition Clause Bars FDCPA Suit Brought Against Debt Buyer for Filing Collection Suit Without a License

18 August 2021

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D.C. City Council Amends Emergency Debt Collection Bill

5 August 2021

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CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready”

3 August 2021

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BREAKING: CFPB Confirms Reg F Will Take Effect on November 30, 2021

30 July 2021

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D.C. Council Passes Comprehensive Debt Collection Bill; Sends to Mayor for Signature

28 July 2021

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Awesome TCPA Win!: Court finds Facebook’s “Clear Holding” Requires Use of R&SNG and Not Just Capacity to Qualify as ATDS

27 July 2021

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Eastern District of New York Dismisses Six Hunstein Copy-Cat Cases; Questions Hunstein’s Viability After TransUnion

26 July 2021

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California DFPI Announces Inaugural Debt Collection Advisory Committee Meeting

26 July 2021

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8th Cir. Confirms Various Loss Mit and Foreclosure Communications Not Subject to FDCPA

22 July 2021

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CA DFPI: Debt Collector License Application Due by Dec. 31, 2021

21 July 2021