Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
When Is A TCPA Violation “Willful?”
2 April 2019
Law Firms Performing Non-Judicial Foreclosure Declared Not a “Debt Collector” by U.S. Supreme Court (sponsored)
1 April 2019
Debt Buyers in N.D. Illinois Beware: Purchase May Not Transfer Right to Collect Post-Charge Off Interest, According to Court
1 April 2019
iA Video Series: Ironing Out the Irony of ED's NextGen Strategy
27 March 2019
Supreme Court to the Rescue with a Narrow Interpretation of the FDCPA
26 March 2019
Third Party Vendor Oversight? Check. Transition Period Now Completed, NYDFS Cybersecurity Rules in Full Effect
25 March 2019
U.S. Supreme Court Holds that Law Firms Performing Nonjudicial Foreclosures are Not Debt Collectors
20 March 2019
In States Without Balance Billing Legislation, Patients Continue to See "Surprise" Invoices for Out-of-Network Providers
20 March 2019
Jury Trial Victory for Debt Collector Despite Denial of Summary Judgment Motion, Class Certification
20 March 2019
FDCPA Violation Contrived by Consumer and Attorney? Doesn't Matter, N.D. Ill. Refuses to Find an “Unclean Hands” Defense for Debt Collector
19 March 2019
Second Circuit Opinion Repeats Its Prior Ruling on Interest Disclosures Because of Continued Litigation on Already-Decided Issues
14 March 2019
Staying Ahead of Compliance in the Accounts Receivable Management Industry
14 March 2019
Three Lessons for Debt Collectors from the CFPB’s Latest Supervisory Highlights: Amount Owed Accuracy, Disclosures, And Payment Dates
13 March 2019
An Inconvenient Truth About Convenience Fees
12 March 2019
TRACED Act Gaining Steam With A “Groundswell” Of Bipartisan Support
12 March 2019
Trio of New York Bills Would Extinguish Debt, Require Licensing and Impose Additional Requirements in Collection Litigation
12 March 2019
New Jersey Judges Change Their Minds on 1692g Written Dispute Issues: One Case Dismissed, Another Certified for Interlocutory Appeal
11 March 2019
Should Collectors Change the Validation Notices into Pennsylvania? (Podcast)
7 March 2019
Bi-Partisan Bill Re-Introduced to Prevent States from Negatively Impacting Professional Licensing For Delinquent Student Loans
5 March 2019
Arbitration Back in the Limelight: Bill Introduced to Limit Arbitration for Consumers
4 March 2019