Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Announces Change to CID Policy, Promotes Transparency in Investigations
23 April 2019
CFPB Announces Symposia Series, Will Clarify "Abusive Acts and Practices" and Discuss Consumer Privacy
23 April 2019
Court Compels Lexington Law to Produce Client Communications Related to Generating Credit Dispute Letters
23 April 2019
Court Refuses to Reconsider Arbitration Order Bouncing Lead Class Plaintiffs in Massive TCPA MDL
22 April 2019
CFPB Rules to Contain Call Caps, Allow Digital Communication Channels, Says Kraninger
18 April 2019
TCPA Class Representative Ordered to Produce Evidence Regarding Past Lawsuits—Even Confidential Settlements Potentially Relevant to Standing to Represent Class
17 April 2019
Why Every Lawyer And Client Should Be Fighting To Stop The “Meaningful Attorney Involvement” Doctrine From Spreading
17 April 2019
Credit Reporting Debts in Bankruptcy: Deluge of Recent Lawsuits Reveals Risks for Financial Industry
16 April 2019
5 E-Sign Myths Dispelled – Must-Know Requirements for a Paperless, Stamp-Free Collections Process
16 April 2019
California Assemblywoman Explores Creation of State-Level CFPB in Press Conference with Cordray
15 April 2019
Yet Another Court Holds Dialing Automatically from a List Constitutes ATDS Usage
15 April 2019
Consumer not Entitled to Appellate Attorney Fees if Benefit is Solely for Attorney, According to 11th Circuit
15 April 2019
Credit Report Inquiry Could Be a Third Party Communication That Violates the FDCPA, Says N.D. Ohio
11 April 2019
New York State Prepares to Unveil Broadest “Robocall” Restriction Yet, Here’s How It's Supposed to Work
11 April 2019
11th Circuit: Letter Offering to “Resolve” Out of Stat Account Contains Implicit Threat of Litigation, Requires Out of Stat Disclosure
8 April 2019
First-of-its-Kind Multi-Source TCPA Debt Collection Class Action Certified
8 April 2019
Texas Joins the Fray: Consumer Privacy and Data Collection Bills Introduced
4 April 2019
Northern District of Illinois Rejects Expansive Definition of Autodialer for Spanish Survey Texts
3 April 2019
Consumers First Act, Aimed to Bring CFPB Back to Statutory Purpose, Passes in House Financial Services Committee
2 April 2019
House Holds Hearing on Proposed Expansive FCRA Changes
2 April 2019