Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Arbitration Back in the Limelight: Bill Introduced to Limit Arbitration for Consumers
4 March 2019
CFPB Reports Rise in Elder Financial Exploitation, It's Time to Revisit Those Policies and Procedures
28 February 2019
FTC, CFPB Reaffirm Commitment to Cooperation, Renew Memorandum of Understanding
27 February 2019
New York District Court Grants Defendant Judgment in TCPA Case because Text Message System Did Not Automatically Determine Time Texts Were to be Sent
27 February 2019
Can the FDCPA’s One-Year Statute of Limitations Be Expanded under the “Discovery Rule”? Supreme Court Will Decide
26 February 2019
U.S. Supreme Court Won’t Hear Triple-Whammy Case, Circuit Split on Written Dispute Requirement Continues
25 February 2019
Third Circuit Rules Passive Debt Buyers are Debt Collectors, May Be on the Hook for Collection Agency's FDCPA Violations
25 February 2019
E.D.N.Y. Calls Out Disagreement Between Second and Third Circuit, Finds Letter Does Not Limit Disputes Options
21 February 2019
5 Highlights from the FCC's Report on Illegal Robocalls
20 February 2019
Compliance With FCRA’s Requirement To Investigate A Dispute Within 30 Days Does Not Satisfy The FDCPA’s Requirement To Promptly Report A Disputed Debt
20 February 2019
Two Court Victories Related to Identifying Creditor in Collection Letters
19 February 2019
What You May Not Know About The Practice of "Pay-for-Delete"
14 February 2019
Corporate Officer Escapes TCPA Liability for Failing to Implement TCPA Compliance Policies
14 February 2019
Rhode Island Adopts 5-Year Record Retention Rule for Debt Collectors
14 February 2019
New Texas Debt Buyer Legislation Would Require More Notices, Addresses Legal Actions
13 February 2019
California’s Fifth Consumer Privacy Act Public Forum in Review
12 February 2019
iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 1: The Problem)
12 February 2019
Navient’s $2.5M TCPA Settlement Finalized
11 February 2019
Federal Court in Texas Finds No Confusion Over Letter with Same Account Number for Two Separate Medical Debts
11 February 2019
Prelminiary Approval Sought for $2.2M Settlement in FCRA Case Regarding Pulling Credit Reports to Collect on Parking Tickets
11 February 2019