Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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BREAKING: Court Grants Temporary Restraining Order Against Massachusetts Attorney General's Outbound Collection Call Ban
6 May 2020
5th Cir. Reverses Sanctions Against Consumer’s Counsel for Failure to Promptly Settle
6 May 2020
Minnesota Order Protects Stimulus Checks and Halts ALL New Garnishments
6 May 2020
E.D.N.Y. Dismisses Another "Lawyer's Case" For Attempting to Twist Collection Letter Language into an FDCPA Violatoin
5 May 2020
ACA v. Mass. AG: Oral Argument Summary, Decision Expected Tomorrow
4 May 2020
11th Circuit Holds That Contractual TCPA Consent Cannot Be Revoked
4 May 2020
Los Angeles City Council Urges Mayor to Prohibit Collections During COVID-19 Pandemic
30 April 2020
Letter Format/Overshadowing Claims Continue to Fall Flat in E.D.N.Y.
30 April 2020
Rhode Island Exempts Stimulus Checks from Seizure by Creditors and Debt Collectors
29 April 2020
NYC Introduces COVID-19 Relief Package: Tenants Get Relief from Evictions and Paying Late Rent
29 April 2020
Moral of the Story: Web Payment Portals Need Time-Barred Debt Disclosures if Applicable
28 April 2020
Who is the TCPA’s “Called Party” Anyway?: Collector Not Liable For Calls Forwarded to Plaintiff it Never Dialed
28 April 2020
Minnesota Extends Guidance Allowing Collectors to Temporarily Work from Home
27 April 2020
Washington State Enacts Legislation Targeting Consumer Debt Purchasers
27 April 2020
RICO Claim Update: Navient Beats the Lohman Law Firm Again–Court Determines Crime/Fraud Exception Permits Disclosure
27 April 2020
Chase Scores $250,000 Against TCPA Plaintiff Firm
23 April 2020
Arbitration Denied: Consumer Did Not "Agree" to After-Added Arbitration Clause
22 April 2020
ACA International Files Lawsuit Against Mass. AG Over Collection Ban
21 April 2020
Court Awards $89MM Attorney Fee In TCPA Trial Win–Refuses to Reduce $267MM Judgment Against Debt Collector Defendant
20 April 2020
Several States Update COVID-19 Regulations and Emergency Orders (NY, MD, OR, NJ, WA)
20 April 2020