The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.
insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.
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N.C. Fed. Court Rejects Defendant’s TCPA Arguments as to ‘Revocation of Consent,’ ‘ATDS’
4 May 2016
Currently Pending FCC Petitions in TCPA Matters
3 May 2016
Portfolio Recovery Associates to Pay $18 Million to Settle TCPA Class Action
27 April 2016
SDNY Allows Defendant’s Offer of Full Relief to Moot TCPA Action
26 April 2016
Bank of America Agrees to Pay $1Million to Settle TCPA Lawsuit
25 April 2016
CFPB Targets ARM Industry -- Which Practices Should Your Company Avoid?
22 April 2016
Ninth Circuit: Conditional Tender Does Not Moot Putative Class Action
18 April 2016
Have You Been Sued by Todd Bank?
15 April 2016
Summary Judgment Granted in TCPA Case Against Navient and Affiliate - Awards $360K, Possibly More
13 April 2016
TCPA Class Action Case Dismissed – Thanks to Omnibus Budget Reconciliation Act of 2016
12 April 2016
Webinar to Cover TCPA Class Actions and the State of the ARM Industry
11 April 2016
U.S. Chamber Comments on PrivacyStar Involvement in TCPA Complaints
5 April 2016
CBE Group Wins Landmark TCPA Decision Regarding its Patent-pending Product Manual Clicker Application
30 March 2016
More Sessions Confirmed for Larger Market Participant Summit April 21-22
29 March 2016
N.C. District Court Grants Stay of TCPA Lawsuit Pending DC Circuit Challenge to FCC Order
25 March 2016
FCC Releases Proposed Rules for Government Debt Collection Calls
14 March 2016
Court Rules Express Consent Passes from Creditor to Collector
11 March 2016
Settlement Reached in TCPA Case Against Chase Bank; Attorneys Win
8 March 2016
Debt Collection Complaints to FTC Flooded by PrivacyStar Mobile App
2 March 2016
Briefing In The Consolidated Appeal From The July 10, 2015 Declaratory Ruling and Order Is Complete
29 February 2016