Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
Mass. AG Seeks to Ban Outbound Debt Collection Calls, Enacts Other Measures Amid COVID-19 Crisis
27 March 2020
NACARA Issues Message Amid COVID-19—Consumers, Contact Collectors; Regulators, Recognize Collection Agency Hardships
27 March 2020
Ohio Governor and Dep't. of Health Issues Stay at Home Order
27 March 2020
North Carolina A.G. Suspends Collection of State-Owned Debts Amid COVID-19 Pandemic
27 March 2020
Updates on N.M., W.V., Ariz. "Essential Business" Classifications
26 March 2020
COVID-19: Several States Toll Statutes of Limitations on Legal Actions
25 March 2020
ED Suspends Student Debt Collection Due to COVID-19
25 March 2020
Avaya Dialer Deemed Not an ATDS as Gadelhak Makes its First Mark and Snyder’s Expert Opinions Are Struck—Again
25 March 2020
Bill Banning Collection During Major Disasters Introduced in U.S. Senate
24 March 2020
New State Shelter-in-Place Orders, Non-Essential Business Shut Down Guidance (NV, CT, IL, LA, MA, MD, NJ, NY, OH)
23 March 2020
FCC Takes Narrow View of TCPA "Emergency Purposes" Exemption for Coronavirus-Related Texts
23 March 2020
Confusion in Pennsylvania; California Orders State-Wide "Stay at Home" Order
20 March 2020
A Memo from Rep. Maxine Waters Suggests Stimulus Priorities, Ceasing Debt Collection
19 March 2020
An Incredible End to the Bad Reyes Saga: Court Vacates Certification and Summary Judgment Rulings and Dismisses Case!
19 March 2020
New York Temporarily Halts Collection on Medical, Student Debt Owed to the State
18 March 2020
Attorney's Abandonment of Cases Calls into Question His Adequacy as Class Counsel
17 March 2020
Over Fifteen Years Later Court Determines TCPA Plaintiff Lacks Article III Standing
17 March 2020
Several States Ease Collector Work-From-Home Requirements Amid Coronavirus Outbreak
16 March 2020
7th Cir. Rejects Plaintiff’s FDCPA Arguments Regarding ‘Consumer’ Debt
16 March 2020
Large and Small Privacy Bills Introduced in the Land of 10,000 Lakes (think Mille Lacs vs. Bemidji)
12 March 2020