TCPA News

Collections & Recovery

The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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FDCPA and Other Consumer Rights Lawsuit Statistics, August 1-15

25 August 2010

ACA Mounts Challenge, Gathers Allies Against Proposed FCC TCPA Rule

18 June 2010

Noble Systems Responds to Proposed TCPA Changes

9 June 2010

FDCPA Lawsuits Against Collectors Averaging More than 800 Per Month

9 June 2010

Case Dismissal Upholds FCC Declaratory Ruling on Cell Phone Use in Collections

22 December 2008

FCC: Collectors May Call Cell Phones with Autodialers, Prerecorded Messages

7 January 2008