The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.
insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.
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2nd Cir. Rules Successful Offer of Judgment Mooted TCPA Putative Class Action
8 December 2016
TCPA Case Allowed to Proceed, But Not as Class Action
7 December 2016
FCC Denies MBA’s Petition to Exempt ‘Servicing Calls’ from TCPA
7 December 2016
Off the Grid: TCPA Class Action Settlement for Energy Utility Company
7 December 2016
Federal Judge Determines That 18 Calls Over Two-Week Period Does Not Violate FDCPA
6 December 2016
FCC Releases TCPA Enforcement "Reminder" as Speculation Continues About Trump Effect
23 November 2016
LiveVox Discusses Technology for Effective TCPA Defense in Upcoming Webinar
22 November 2016
Can Trump Make the TCPA Great Again? A Highly-Speculative Look at the Future of the TCPA under a Trump Presidency
17 November 2016
Second Circuit Moots Class Claims Based on Offer of Judgment
10 November 2016
TCPA Case Law Review for October 2016
27 October 2016
LiveVox Discusses Top Ways to Fortify Your TCPA Defenses with TCPA Legal Experts in Upcoming Webinar
25 October 2016
D.C. Court of Appeals to Hear Oral Arguments in ACA International v. FCC Case
18 October 2016
ND Calif. Holds Numerous Unwanted Calls Required for TCPA Standing
10 October 2016
TCPA Case Law Review for August 2016
29 September 2016
Sergei Lemberg Shares His Tips and Strategies With Creditors at Compliance Symposium
28 September 2016
Pair of CBE Speakers to Present on TCPA, FCRA Compliance at Midwest Compliance Symposium
26 September 2016
3rd Cir. Holds No TCPA Coverage Under Business Owners Insurance Policy
22 September 2016
Senate and Congressional Hearings – Lots of Noise, but What Impact?
20 September 2016
LiveVox Shares Top 5 Ways Cloud Technology is Lowering the Barriers to Managing Compliance at TRMA 2016
14 September 2016
Illinois Court Holds Rule 67 Motion to Deposit Funds Moots Individual and Class TCPA Claims
12 September 2016