The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.
insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.
Filter by Location
insideARM Weekly Recap - Week of September 23rd, 2024
30 September 2024
New York Federal Court Certifies TCPA Class Where Phone Numbers Were Obtained Through a Third-Party Website
25 September 2024
insideARM Weekly Recap - Week of September 16th, 2024
23 September 2024
Nevada Federal Court Grants Summary Judgment in Debt Collector’s Favor in FDCPA and TCPA Case Alleging Attorney Representation and Use of an ATDS
17 September 2024
Pennsylvania District Court Finds No Personal Liability Under the TCPA
28 February 2024
Speak for Yourself: Court Denies Class Certification in TCPA Case Based on Class Members’ Potentially Mixed Reactions to Ringless Voicemail Messages
31 January 2024
Arizona Federal District Court Holds MMS’s Are Not Prerecorded Messages Under the TCPA Unless They Play Automatically
18 December 2023
Statement a Company Used an “Autodialer” Not Sufficient To Win TCPA Suit Appellate Court Holds
31 August 2023
Ninth Circuit Affirms Dismissal of TCPA Case Involving Text Messages Holding “Prerecorded Voice Messages” Require Audible Component
22 August 2023
6th Cir. Holds Single Ringless Voicemail Enough for Article III Standing in TCPA Case
25 July 2023
FCC Proposes New Rules for Revocation Under the TCPA
24 July 2023
Navigate the New TCPA
18 July 2023
Treble Trouble in Paradise: Court Refuses to Treble Jury’s $8,500 TCPA Award to Plaintiff
26 April 2023
TCPAWorld’s (Second Annual) Definitive List of the Top 10 Most Dangerous Plaintiff’s Firms Out There
16 March 2023
TCPA Rulings Confirms Criminal Penalties for Failing to Register in Rhode Island
9 February 2023
FCC Issues Mixed-Bag Amended TCPA Exemptions Order
8 February 2023
9th Cir. Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers
19 January 2023
FCC Chairwoman Just Asked Congress to Expand the TCPA’s Autodialer Definition and its Worth Paying Attention to
9 January 2023
Ninth Circuit Puts New Limits on Aggregate Statutory Awards Following Remand of Nearly $1 Billion TCPA Judgment
7 December 2022
Text Messages Are Still Not Voices
6 December 2022