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Coin jar with sticker that says "medical" [Image by creator vinnstock from AdobeStock]

GOP pens letter to CFPB on medical debt credit proposal

5 September 2024

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Federal Judge Sanctions Pittsburgh Law Firm for Writing ‘Imaginary’ Letters on Behalf of Clients in Debt Disputes

28 August 2024

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White House Announces New Initiatives Targeting Consumer Experience

21 August 2024

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Understanding the Consumer Spending Split and How to Recover More Across the Divide

1 August 2024

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insideARM Weekly Recap – Week of July 22nd, 2024

29 July 2024

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The Roller Coaster of Consumer Spending, the Whiplash of Consumer Sentiment, and How to Effectively Engage for Collections

2 July 2024

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CFPB Issues UDAAP Guidance On Contracts for Consumer Financial Products and Services

11 June 2024

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insideARM Weekly Recap – Week of May 27th, 2024

3 June 2024

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Opting Out of Letters? Not So Fast Says Texas Court

30 May 2024

A man in a suit standing on a ladder with binoculars looking over the top of a city under a sunny sky with wispy clouds [Image by creator Kurhan from AdobeStock]

CFPB Updates Risk-Based Nonbank Supervision Designation Process

24 April 2024

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CFPB Publishes Consumer Response Annual Report

18 April 2024

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Kentucky Becomes 15th State to Enact a Comprehensive Consumer Data Privacy Law

17 April 2024

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A Friendly Reminder of the Importance of Robust Consumer Complaint Handling Processes

4 April 2024

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CFPB Releases Final Credit Card Late Fee Rule; Slashes Fees to $8

5 March 2024

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NYC Proposes Amendments to Debt Collection Rules; Comments Due by Nov 29th

19 October 2023

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CFPB Uses Aged Data in Report on Judgments and Why it's a Big Deal

15 May 2023

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Report Shows Steep Rise in Consumer Complaints to CFPB: Consumer Reporting Leads the List While Debt Collection Declines

20 April 2023

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District Court Awards Consumer Fees; Says Actual Damages Do not Equal a Concrete Injury

15 March 2023

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Collections Industry Sees Significant Split Between Large and Small Firms’ Investments in Customer Contact Channels

7 December 2022

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Debunked! Four Compliance Myths and Misconceptions for Collections

29 September 2022