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Crumpled pieces of paper in white, green blue, red and yellow printed with question marks and the words "wrong" and "right" [Image by creator Stepan Popov from AdobeStock]

Here's What's Wrong With Hunstein: Here’s the Simple and Obvious Spokeo Error That Led to the SCARIEST FDCPA Case Ever

4 May 2021
[Image by creator Krasimira Nevenova from AdobeStock]

CFPB Issues Interim Rule Applicable to FDCPA Debt Collectors Seeking to Evict Tenants For Non-Payment of Rent

29 April 2021
3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

Debt Collector Wins on Bona Fide Error Defense Where Dispute Letter Too Vague

28 April 2021
A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations

21 April 2021
A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

Why You Need an FCRA Compliance Manual and What It Should Include

14 April 2021
[Image by creator alswart from AdobeStock]

5th Circuit Sides with Lexington Law: Affirms Decision Vacating $2.5MM Award to Debt Collectors; Finds Letters are Not Fraud

6 April 2021
Crumpled pieces of paper in white, green blue, red and yellow printed with question marks and the words "wrong" and "right" [Image by creator Stepan Popov from AdobeStock]

CFPB Debt Collection Rule Alert: 11 Whopping Misstatements You Need to Know About

9 March 2021
[Image by creator kentoh from AdobeStock]

What the CFPB’s New Debt Collection Rules Mean for Creditors and First-Party Servicers (sponsored)

25 February 2021
File drawer with one folder in focus, labeled "Denied" [Image by creator tashatuvango from AdobeStock]

At Least One Carrier Now Expressly Prohibits Debt Collection Text Campaigns

11 February 2021
A cup of coffee, a pen, and a magnifying glass sitting on a blackboard that says "Lessons Learned" written in chalk [Image by creator Tuomas Kujansuu from AdobeStock]

4 Lessons From the CFPB's Supervisory Highlights Covid-19 Edition

10 February 2021
A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2

7 January 2021
[Image by creator BillionPhotos.com from AdobeStock]

Has the Definition of Consumer Changed? Insight from Research Assistant

24 November 2020
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco To Go: The Personalization of the Consumer Digital Engagement

21 October 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Neither Snow Nor Rain Nor Heat Nor Gloom of Night: Debt Collection and the USPS

26 August 2020
[Image by creator BillionPhotos from AdobeStock]

Audit What You Credit Report or Lose the Bona Fide Error Defense

27 July 2020
A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

Navigating the Crisis: What ARM Agencies Must Do to Stay on Course and Compliant

13 April 2020
[Image by creator LittleGallery from AdobeStock]

CFPB Releases 2019 FDCPA Report; Announces Extension Of Comment Period

30 March 2020
Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

6 Must-Haves of an ADA Compliant Website

18 November 2019
[Image by creator aerogondo from AdobeStock]

FCC Adopts Rules to Ban Malicious Spoofing of Texts and International Calls

7 August 2019
Two binders that say "procedure" and "policies" sitting on a stack of flow charts [Image by creator vinnstock from AdobeStock]

Corporate Officer Escapes TCPA Liability for Failing to Implement TCPA Compliance Policies

14 February 2019

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