Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Report Ordered on House Bill Requiring BCFP to Provide Guidance on Compliance with Consumer Financial Protection Laws
18 September 2018
Middle District of Florida Court Finds Predictive Dialers Not Subject to TCPA Unless They Randomly or Sequentially Generate Numbers, Adopts Low Pleadings Standard in the Process
18 September 2018
BCFP Issues Interim Rule with New High Reading Level Model Disclosures for FCRA Security Freeze and ID Theft
13 September 2018
5 Financial Regulators Issue Joint Statement Clarifying That Guidance Does Not Equal Law
12 September 2018
Start Mastering the Text Message and Make Next Year Your Best Yet
11 September 2018
BCFP’s Supervisory Highlights About Verification of Debt Potentially Conflict with 7th Cir. Guidance and Raise Questions of Practicality
7 September 2018
E.D. Pa.: Proper Forum for Collection Lawsuit is Where Plaintiff Resides or Signs Contract Despite Contract's Language
5 September 2018
Two New Decisions Allow Consumers to Unilaterally Revoke Written TCPA Consent But for Vastly Different Reasons
4 September 2018
Summons Not a Communication, Answer Deadline Does Not Overshadow Validation Rights According to Nevada Federal Court
30 August 2018
8th Circuit: Notice of Garnishment, Consumer-Initiated Inquiry After Cease Communication Request Not FDCPA Violation
29 August 2018
Central District of Cal. Court Says ACA Int'l Set Aside Definition of ATDS
29 August 2018
7th Circuit: Service on Consumer not FDCPA Violation if No Entry of Appearance by Consumer’s Attorney
28 August 2018
New Federal Court of Appeals Rulings Favor Debt Collectors (podcast)
23 August 2018
9th Circuit: Plaintiff Bears Burden of Proof Regarding Defendant’s Net Worth for Class Action Damages
22 August 2018
Cell Phone’s Visible Transposition of Voice Message to Text is Not Third Party Disclosure According to District of New Jersey
21 August 2018
7th Cir.: Settlement of Claim with Creditor May Mean Dismissal of Claim Against Collector
20 August 2018
NY Fed Report Shows Sharp Decline in Collection Accounts on Credit Reports due to NCAP, but Expects Increase in Future
15 August 2018
Another Court Agrees with Second Circuit- No Unilateral Revocation of TCPA Consent
14 August 2018
CAC Educational Series: Establishing Call Recording Consent (sponsored)
13 August 2018
CFDCPA Meeting with Interim Administrator: Licensing, Complaints, and Communication
8 August 2018