Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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New York Passes Law Addressing Collection of Decedents’ Debts

8 January 2019

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Calif. AG Seeks Input on New Consumer Privacy Act in Public Forums

8 January 2019

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Compliance Checklist for Collection Professionals – A Look Back at 2018’s Most Critical Issues

7 January 2019

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Make Sure Debt Itemization Adds Up, According to District of Connecticut

19 December 2018

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DC City Council to Vote on Bill That Limits Wage Garnishment

13 December 2018

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November FDCPA Case Law Review

12 December 2018

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Encore Enters $6M Settlement Agreement with 42 State AGs, DC AG in Affidavit Robosigning Matter

5 December 2018

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D.N.J.: If Relationship Between Collector and Creditor is Clear, Including Chain of Title Does not Make Creditor Identification Unclear

4 December 2018

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CRC Proposes Comprehensive Solution to Consumer Communications Challenges

27 November 2018

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Online Lending Policy Summit Offers Window Into Future of Collections

26 November 2018

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FDCPA Caselaw Review for October 2018

15 November 2018

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Presentation Highlights Emerging Trends, Innovation, and Robocall Blocking at TransUnion's Third Party Conference

12 November 2018

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Sending Second Validation Notice Within 30-Day Validation Window May Confuse Consumers, According to Eastern District of Wisconsin

7 November 2018

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iQor, Allied Interstate Settle with CA District Attorneys for $9M in Call Volume Case

5 November 2018

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Mass. AG Quietly Adds Third-Party Debt Collectors As Regulated Entities on Website Despite Prior Guidance to the Contrary

5 November 2018

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FTC and NY AG Sue Debt Collectors for Impersonating Law Enforcement, Inflating Amounts Owed

1 November 2018

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Second Circuit Sides with CAC Financial on Reverse Avila Issue, Unpersuaded By Argument that Previous Accrual of Interest is Confusing to Consumer

1 November 2018

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N.D. Illinois Cuts Attorney Fees Award Due to Rejection of Settlement Offer Earlier in Litigation

30 October 2018

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BCFP Revisits Payday Rule, Expected January 2019

29 October 2018

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Court Finds BCFP's Claims Were Not Meritless, Denies Weltman's Request for Attorneys' Fees, Partially Grants Requests for Costs

23 October 2018