Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
FCC Adopts Rules to Ban Malicious Spoofing of Texts and International Calls
7 August 2019
Shot Across the Bow: “Parroting” TCPA Allegations From “Case to Case” May Be Subject to Sanctions
6 August 2019
Disclosure About Less Favorable Future Terms in Collection Letter Does Not Violate FDCPA, Says Missouri Court
5 August 2019
7th Cir. Says ‘Costs’ Includes Collector’s Percentage Fee, Disagrees With 8th and 11th Circuits
5 August 2019
CFPB Extends Comment Period for Debt Collection NPRM to Sept. 18, iA Provides Perspective on What Could Happen
1 August 2019
Data Privacy Laws: Is Your Business Ready for What’s Coming?
31 July 2019
Industry Requests FCC Deem Certain Servicing Calls “Critical” and Unblockable Under New Default Call Blocking Rules
29 July 2019
CFPB Fines Buffalo-Based Debt Collection Group $60M, Bans Them From Industry
29 July 2019
9th Cir. Asks Nevada: Is an FDCPA Claim a Compulsory Counterclaim in a Collection Suit?
25 July 2019
After Denying Summary Judgment in TCPA Case, Court Grants Motion to Strike Class Allegations Due to Consent and Revocation Issues
24 July 2019
SCOTUS Adopts ‘Objectively Reasonable’ Standard for Violations of Bankruptcy Discharge Orders in Context of Civil Contempt
24 July 2019
Full Energy and Commerce Committee to Markup Robocall Bill Today
17 July 2019
E.D.N.Y. Judge States FDCPA Cases Based on Technicalities are “Lawyer’s Case[s]” and Harm Consumers
15 July 2019
Southern District of Florida Stays Reyes Case Pending FCC Rulemaking
15 July 2019
Common Sense Prevails! Seventh Circuit Affirms Consumer was not Harmed by Letter and Dismisses FDCPA Case [Podcast]
11 July 2019
FCC Sets Comment Date on Critical Calls List
9 July 2019
TCPA Defendant Successfully Challenges Venue by Presenting Better Forum
8 July 2019
Arbitration Clauses: What Works, What Doesn’t, and How Creditors Can Help
27 June 2019
Court Enforces Arbitration Agreement Contained in “Hyperlinked” TOCs, Douses Putative TCPA Class Action
27 June 2019
New Washington Debt Collection Law Requires Itemization Notice for Medical Debt
26 June 2019