Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Proposes Debt Collection Rule that Congress Rejected [Podcast]
3 October 2019
NYC Report Proposes Requiring Debt Collectors to Provide Better Services for Consumers with Limited English Proficiency
3 October 2019
Court Trebles TCPA Damages Against Debt Collector for Using Skip-Traced Numbers, Awards ~$300k
2 October 2019
CFPB Announces Additions to Executive Team
1 October 2019
Court Rejects $6mm TCPA Class Settlement Because Class Definition Includes “Unascertainable” ATDS Reference
30 September 2019
In-Depth Discussion of Hot Topics from House Fin. Servs. Committee Debt Collection Hearing
30 September 2019
7th Cir. Holds No FDCPA Claim Where Consumer Failed to Prove Credit Card Transactions Were for ‘Consumer’ Purposes
26 September 2019
Lively Debt Collection Debate Likely in House Fin. Servs. Committee Hearing Tomorrow
25 September 2019
Why the Fate of the TCPA’s ATDS Definition May Hang on a Comma, Obscure Rules of Grammar, and One Bad Analogy
25 September 2019
N.D. Ill. Calls Out Plaintiffs’ Counsel’s Scheme of Faxing Credit Report Disputes to Obscure Number
24 September 2019
3rd Cir. Vacates Cy Pres Class Settlement Citing Trial Court’s Failure to Scrutinize Scope of Release
24 September 2019
District Courts in Florida and Texas Hold Random or Sequential Number Generation is Required Exactly One Year After the Ninth Circuit’s Troubling Decision
23 September 2019
Consumer Relations Consortium Submits Comment to CFPB's NPRM for Debt Collection
19 September 2019
Ninth Circuit Strikes Down Statute Regulating Automated Calls on the Basis of Content—Misses The Irony
16 September 2019
California Debt Collector Hit With $267 Million TCPA Judgment After Jury Verdict
12 September 2019
Another N.D. Ill. Case Applies Statutory Definition—But all Eyes Are On Gadelhak
11 September 2019
CFPB Launches Innovation Network with State AGs; Issues Three New Policies
10 September 2019
Second Florida Court Applies Statutory ATDS Definition—But Dialer Wait Queue Messages Deemed Pre-Recoded Calls for TCPA Purposes
10 September 2019
Big TCPA ATDS Win Affirmed by Sixth Circuit—But Opinion Leaves Room For Debate as to Scope of Decision
9 September 2019
Ringless Voicemail Providers Begin to Fight Back Against TCPA Liability
5 September 2019