Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics
Photo of huge stacks of paper reports [Image by creator thewet from AdobeStock]

insideARM Weekly Recap – Week of June 3rd, 2024

10 June 2024

 [Image by creator Drobot Dean from AdobeStock]

insideARM Weekly Recap – Week of May 27th, 2024

3 June 2024

Image from a dictionary showing the word leg-is-la-tion [Image by creator Art of Success from AdobeStock]

Controversial Minnesota Debt Fairness Act Signed into Law

23 May 2024

Illustration of a map of united states in blue [Image by creator smarques27 from AdobeStock]

FTC Issues Report on Collaboration with State Attorneys General

30 April 2024

 [Image by creator James Steidl from AdobeStock]

insideARM Weekly Recap- Week of April 22nd, 2024

29 April 2024

Photo of huge stacks of paper reports [Image by creator thewet from AdobeStock]

NCLC's Influence on State Law Policy: 3 Things You Should Know

25 April 2024

 [Image by creator LittleGallery from AdobeStock]

CFPB Order Makes it Clear: Nonbanks Should Prepare for CFPB Supervision

2 April 2024

 [Image by creator James Steidl from AdobeStock]

Wisconsin Senate Proposes New Bill to Revise Money Transmission, Consumer Lenders, Collection Agency and Other Financial Services Licenses

22 January 2024

 [Image by creator bbourdages from AdobeStock]

SCOTUS Slated to Make Lasting Impact on Consumer Financial Services Industry in 2024

10 January 2024

A blackboard with x's and o's depicting a football play [Image by creator yeyen from AdobeStock]

Avoid CFPB Fines/FCRA Violations with Proven Strategy

8 January 2024

A judge's gavel sitting on a pile of cash [Image by creator Pakhnyushchyy from AdobeStock]

Early Notice of Judgment Renewal Not Allowed, Says 9th Cir.

3 January 2024

 [Image by creator Krasimira Nevenova from AdobeStock]

CFPB Fall 2023 Rulemaking Agenda Indicates Imminent Issuance of Final Credit Card Late Fees Rule and Proposed Rules on Overdraft and NSF Fees

14 December 2023

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

$225,000 Punitive Damages Award Upheld Where Creditor Repeatedly Contacted Customer After Being Notified of Attorney Representation

6 December 2023

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

CRC to NYC DCWP: Proposed Rule Misses the Mark, is Unclear, and Will Harm Consumers

5 December 2023

 [Image by creator Krasimira Nevenova from AdobeStock]

NYC Proposes Amendments to Debt Collection Rules; Comments Due by Nov 29th

19 October 2023

 [Image by creator Alexander from AdobeStock]

Oregon Enacts Comprehensive Consumer Data Privacy Act with Limited GLBA Exemption

7 August 2023

Image of a compass with the arrow pointing towards the word "trend" [Image by creator Olivier Le Moal from AdobeStock]

Legal Advisory Board Members Discuss Current Litigation Trends, State Issues, and Standing

8 June 2023

Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

22 May 2023

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Minor Procedural Errors are not an FDCPA Violation Says Court

27 April 2023

A judge's gavel sitting on a pile of cash [Image by creator Pakhnyushchyy from AdobeStock]

CFPB vs. PRA-Top 3 Takeaways and PRA’s Response

29 March 2023