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Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Is AI Right for Your Organization? 3 Questions to Consider

16 April 2024
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NYC Proposes Amendments to Debt Collection Rules; Comments Due by Nov 29th

19 October 2023
Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

4 Ways to Sharpen Your Outbound Calling Strategy

18 September 2023
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Statement a Company Used an “Autodialer” Not Sufficient To Win TCPA Suit Appellate Court Holds

31 August 2023
A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion’s State of Customer Outreach

11 July 2023
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14 Calls in 22 Days is Reasonable, Says Court

29 June 2023
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

22 May 2023
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

9th Cir. Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers

19 January 2023
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Ninth Circuit Puts New Limits on Aggregate Statutory Awards Following Remand of Nearly $1 Billion TCPA Judgment

7 December 2022
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Court Finds Servicer’s Neutrally-Worded Voicemail Advising of Payment Options Does Not Constitute Debt Collection

11 August 2022
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CFPB Releases Reg F Guidance

2 August 2022
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Credit Card Issuer Wins Big ATDS Ruling in TCPA Suit Arising out of Debt Collection Calls

29 June 2022
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Macy’s Credit Sued For Prerecorded Calls: Retailers Back in the TCPA Crosshairs?

22 June 2022
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Is Express Revocation Necessary? District Court Finds Genuine Dispute of Material Fact Regarding TCPA Consent, Absent Evidence of Express Revocation

3 May 2022
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Numeracle Extends Branded Calling Across Full Provider Network

6 April 2022
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Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly

30 March 2022
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Cleared Out: Court Orders Enormous Set of Discovery to Be Produced–but Why?

24 March 2022
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Prodigal Announces Partnership: Best-in-Class Contact Center Telephony Meets Best-in- Class Interaction Intelligence

23 March 2022
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Recycled Number Blues: Good Faith Defense Rejected Again as Liberty University Trapped in TCPA Suit

17 March 2022
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

$195,000 in Damages on 26 Calls?: New Decision Shows Just How Extreme TCPA Damages Can Get

9 March 2022

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