Executive Change: Collective Solution, LLC Announces Thomas Nusspickel as Executive VP Global Operations

LOS ANGELES, Calif. — Collective Solution, LLC (CS), a leading BPO provider with expertise in Multi-Channel Customer Service and 1st & 3rd Party Collections, announced today that Thomas (Tom) Nusspickel has joined the company as of September 1st as the Executive Vice President of Global Operations.

Tom Nusspickel

Prior to joining Collective Solution, Tom was the SVP of Operations at an industry-leading collection agency with both domestic and nearshore call centers providing 1st & 3rd Party Collections and Servicing for Auto, Student Lending, Consumer Loans, Retail Credit Card, Mortgage and Bankcard accounts. Tom was also directly involved with business development initiatives, resulting in major client acquisitions.

Additionally, Mr. Nusspickel has held several senior roles throughout his 25+ year career in the financial services industry, including positions at leading banking institutions Beneficial National Bank USA, Household Finance, and HSBC. He also served as SVP of Recovery for Caliber Home Loans (formerly Vericrest Financial) and SVP/Chief Marketing Officer at SIMM Associates.

Collective Solution CEO Sanie Cabangcala stated “I am very pleased to introduce Tom as our new Executive Vice President. Tom is truly an exceptional find in this industry. He brings with him an impressive and well-rounded career in managing call centers and collection portfolios. You won’t find many people who are experts in all of the major aspects of these two disciplines.”

Mr. Nusspickel stated “I am extremely excited to be joining Collective Solution. Their wealth of product offerings and low-cost solutions in their current call centers, along with the impending growth and opening of the newest call center campus in Jamaica, makes this a fantastic opportunity for clients to take a fresh look at everything Collective Solution offers. I also look forward to expanding their domestic presence into the Dallas, TX area in 2017, and further enhancing their 3rd-Party Collections operations.”

About Collective Solution

Collective Solution operates a global network on a centralized platform with flexibility to respond to rapidly changing marketplace and meet our client’s specifications. Our mission to reduce your operations expenses, increase cash flow and improve your customer’s experience has been made clear with our established track record and proven business model.

We offer the technology and the expertise to improve your business operations, increasing your customer satisfaction, sales generation and collections. With established call centers in the Philippines and Honduras, the pending opening of our center in Jamaica, and our domestic center in Dallas, TX opening in 2017, CS offers competitive outsourcing solutions that are affordable and reliable. For more information, please contact Tom Nusspickel at thomas.nusspickel@collectivesolution.net or Janice Boyd at janice.boyd@collectivesolution.net