Van Ru Partners with Online Resources to Create Virtual Collection Agent

Van Ru Credit Corporation, a leading accounts receivable management company, operating in four locations in the United States and a Near Shore facility in San Jose, Costa Rica, today announced the rollout of their on-line payment gateway solution through a partnership with Online Resources Corporation (ORCC). Van Ru partnered with Online Resources to leverage their operational excellence, innovation and profitability that make their remote financial services channels successful.

The ORCC payment processing web portal provides a gateway for consumers to resolve their accounts without requiring them to speak with a collection representative. The benefits are two fold; first, it provides a solution for those consumers that do not wish to speak to a live person for a variety of reasons and second, the payment portal is available 24 hours a day 7 days a week. The ORCC relationship is also beneficial to Van Ru’s client base as it streamlines Van Ru’s payment processing under one system; meaning all payment types are processed through the ORCC platform. This increases the efficiency of payment processing and lowers the cost of doing business.

ORCC powers financial interactions between millions of consumers and the company’s financial institution and biller clients. Founded in 1989, Online Resources has been recognized for its high growth and product innovation. It is the largest financial technology provider dedicated to the online channel.

Van Ru is one of the nation’s largest independent receivables management companies, employing nearly 700 debt collection professionals across its nationwide network. Van Ru has earned the confidence of its diverse clientele by delivering superior service and integrity since the company’s inception in 1953. Van Ru provides innovative collection and business process outsourcing solutions to clients in the financial services, government, educational, energy, telecommunications and healthcare industries.