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Amy Perkins

President at insideARM

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insideARM

Biography

Amy Perkins joined the iA institute and insideARM in 2017. Previously, she was Senior Vice President, Head of Strategy and Analytics, Collections & Recovery for Citizens Financial Group.  

Prior to Citizens Amy spent eight years with Bank of America in a variety of roles including SVP Card Recovery & Outsourcing; SVP Consumer Business Support Executive; SVP Consumer Collections & Recovery, Business Enablement and Fulfillment; and SVP Consumer Banking Services, Risk Management and Quality Control.  

Amy began her career in collections with NCO Group, and was Director of Operations when she left in 2005 after six years with the company.

Posts Authored 15

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600 Set to Attend Women in Consumer & Commercial Finance Tomorrow
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Life in Quarantine: Top 5 Tips to Bolster Your Virtual Confidence on Camera
Amy Perkins interviews Le'nore Caldwell [Image by creator from ]

A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Le'Nore Caldwell
Amy Perkins interviews Roxanne Bartley [Image by creator from ]

A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Roxanne Bartley
Amy Perkins interviews Amanda Bost [Image by creator from ]

A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Amanda Bost
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Immediate Collection Strategy Solutions for the Impacts of COVID-19
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

5 Steps You Can Take Now to Begin Your Path to Innovation
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

The Real ROI of Collection Strategy
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Presentation Highlights Emerging Trends, Innovation, and Robocall Blocking at TransUnion's Third Party Conference
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Driving for Innovation in Debt Collection
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Call Blocking/Labeling: Big Impact, But Little Understanding
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Artificial Intelligence: Can It Help the Collection Industry Connect with Customers Their Way?
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Four Steps to Innovating your Collection Strategy
Image of a blackboard with a 3 item checklist that includes Plan, Prepare, Perform [Image by creator Yury Zap from AdobeStock]

Are We Getting Better at Supporting Customers When Disaster Strikes?
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Vendor Scorecards: Overdue for a Re-think?

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